Hey friends,
I’d like to quickly share an e-mail conversation:
Hi,
Thank you for your patience with ePBT Kuro Shiro.
There have been delays with this product as we have only recently received
the shipment, and have been made aware that there are faults with the kitting.We are negotiating with the manufacturer about the replacement keys. This will
take a little time.We would like to present two solutions:
- Ship without the replacement parts, with shipping costs to be arranged
once the replacement parts arrive (incurs a double shipping cost)- Hold off on sending your order until the replacement parts arrive
(longer to fulfil)Please reply to this email and we will get the ball rolling with either
choice.Kind regards,
DC Support
To which I responded:
Dear DailyClack team,
Thank you for the status update. A slight explanation on the
faults would have helped with deciding this. Do the faults affect
e.g. 60% or 75% users?If they won’t, please go ahead with option 1.
Thank you very much,
Marius
To which DC promptly replied:
Hi Marius,
We have been advised that the 2u caps are warped.
Kind Regards,
DC Support
My question is: Is anyone seeing/noticing any warping with the 2u caps? I’m trying to understand the impact of this. I understood that this could be fixed with a little steam, yet I’m wondering how come DailyClack orders are on-hold while Kbdfans (and others) seem to sell the set as in-stock now? Could this be specific to the DC batch or won’t the others just not give a thing about the warping?
Thank you!