KPrepublic's vengeful behaviour on Aliexpress

Learning and discussion
8

Yes, I have learned my lesson now: Contact KPRepublic through Aliexpress’ direct messaging.

I can confirm it works, as the exact same packing error happened again when I received my second set of Domikey SA Gas Attack. There were two numpad 6’es and no numpad 9. They have sent me now the missing keycap with tracked mail.

I overreacted because of three reasons:

  1. No guidance on KPRepublic’s website about how to handle problems with Aliexpress orders.
  2. My long history (since 2013) of dealing with genuine scammers on Aliexpress; mainly for electronics stuff.
  3. The poor implementation of Aliexpress’ direct messaging and dispute handling process. The dispute handling does not offer an option for the seller to correct his/her mistake. The direct messaging is full with commercial spam, so I tend to ignore it.

I think we can close this topic now. Thanks.

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